Request Account and Data Deletion
Welcome to FlexWage Solutions!
If you wish to request the deletion of your account and associated data, please follow the steps outlined below.
Steps to Request Account Deletion
- Contact Support:
- Email us at support@flexwage.com with the subject line “Account Deletion Request”.
- In the body of the email, please include your account details and the reason for deletion.
- Verification:
- Our support team will verify your identity to ensure the security of your data.
- Confirmation:
- Once verified, you will receive a confirmation email that your request is being processed.
Data Deletion Policy
When you request the deletion of your account, the following actions will be taken regarding your data:
- Deleted Data:
- Personal information such as name, email, and account preferences will be permanently deleted.
- All usage data associated with your account will also be permanently deleted.
- Retained Data:
- In accordance with our data retention policy, any transactional data will be retained for 7 years from the date of the transaction. This is to comply with legal and regulatory requirements.
Additional Information
- Retention Period:
- Transactional data is retained for a period of 7 years after which it will be permanently deleted.
- No other personal data will be retained once your account deletion request has been processed.
If you have any questions or need further assistance, please contact our support team at support@flexwage.com.